1. Information We Collect

When you book or contact us, we may collect:

• Name
• Phone number
• WhatsApp messages or emails regarding event bookings or inquiries
• Event location or venue details
• Payment details (e.g., Bank Transfer, JazzCash, EasyPaisa)

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your event decoration bookings
• Communicate regarding booking status, setup, or changes
• Respond to your queries and feedback
• Improve our services and client experience
• Send marketing messages only if you have provided consent

3. Information Sharing

Your information is never sold to third parties. We may share information only with service providers necessary to fulfill your booking (e.g., delivery teams, decorators, or payment processors). We may disclose information if required by law.

4. Data Security

We store your information securely and take measures to prevent unauthorized access. Payment-related data is handled securely through trusted local methods (Bank Transfer, JazzCash, EasyPaisa). We are committed to keeping your data safe and confidential.

5. Your Rights

You can request a copy of your personal data, update or correct your information, and opt out of marketing messages at any time.

6. Data Retention

Personal information related to bookings will be retained only for order processing and support purposes. Once an event is completed and no longer needed, your data may be archived or deleted according to business practices.

7. Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect data from minors.

8. Changes to this Policy

SweetBloomEvents may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on the website.

9. Contact Us

If you have questions about this Privacy Policy, please contact us via:

• Email: info.sweetbloomevents@gmail.com